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Privacy Notice and Policies

The Ohio Business Gateway is a service provided by the State of Ohio. The State recognizes the importance of privacy to our website visitors. Therefore, visitors should be aware of the following information. This statement discloses to our website visitors what personal information is being collected on this website and how that personal information may be used.


Public Records

Visitors should be aware that, except in a few circumstances, most documents and records maintained by state of Ohio agencies and organizations, including electronic information, are public records under Ohio law. Therefore, information collected or submitted through your visit to this website may be subject to a public records request.

Information and payments submitted through the Ohio Business Gateway application require authentication (logging in with a username and password), and are submitted through a secure Internet connection. Information submitted via the Ohio Business Gateway is not necessarily a public record. Public disclosure of records associated with the use of the Ohio Business Gateway is governed by statute and the privacy policy of the agency that holds administrative authority over the information and payments submitted.

Users of the Ohio Business Gateway are expected to know and agree to the Ohio Business Gateway Terms of Service. Information submitted through other Ohio agency applications is governed by the particular privacy policy of each application.

Information submitted through this website's feedback survey may be subject to disclosure pursuant to a public records request.

Information Collected

Personal information such as your name, address, telephone number or e-mail address may be requested of you from our website. This collection may occur through surveys, e-mails, personalization features and other voluntary personal information submissions such as registration forms, authentication procedures and the use of electronic payment functions.

Use of Information

In all instances where we request personal information, we will tell you what personal information is being requested, how the personal information collected will be used, and the reason why such information is necessary and relevant. For more information, please review the Ohio Business Gateway Terms of Service.

In certain instances, personal information may be shared with other agencies or organizations as required or permitted by law and placed in an interconnected system.

Methods of Information Collection

To generate statistics that aid us in improvements to our website, we collect certain usage and related information on every website visitor. Each time a visitor requests a page within this site, our server creates a log file capturing user information. Log files are typically public records.

We collect the following information in our website log:

  • The Internet browser or computer operating system you are using
  • The date and time you accessed this site
  • The Internet protocol address of the individual computer (or proxy server) making the request
  • The Internet address of the site from which you may have linked to this site

Collected usage information does not include your name, address, telephone number, or e-mail address. Information collected by way of server log files is used in aggregate form only, and collected for the purpose of analyzing trends and statistics. However, please understand that Internet Protocol address information may be used to determine the identity of the person or persons accessing our website when there is reason to believe that the security of the site has been compromised.

Visitors should be aware that a "cookie" may be created on your computer because of a visit to our website. A cookie is a temporary data file used to link a computer to a website, typically for the purpose of website customization. Cookies may be used when necessary to complete a transaction, to process data submitted to us online, or to facilitate ongoing Internet interaction.

Ohio Business Gateway uses temporary cookies to facilitate ongoing Internet interaction for the purpose of completing a transaction. The cookies only persist through the transaction and no permanent cookies are created.

Most browsers can be set to control whether cookies are placed on a user's computer.

Security Measures

The Ohio Business Gateway will follow Ohio state laws that require the establishment of reasonable precautions to prevent personal information from unauthorized modification, destruction, use, or disclosure. We take very seriously the integrity of the information and systems that we maintain. Therefore, we have instituted security measures for all information systems under our control. These security measures are designed to identify attempts to tamper with this website. Information collected through these security measures may be used in connection with a criminal prosecution or other legal proceedings.

Confidential Personal Information

Ohio Revised Code 1347.15 requires the Department of Administrative Services to adopt administrative rules regulating access to the confidential personal information the agency keeps, whether electronically or on paper.

Access and Dispute of Information Rights

Pursuant to Ohio Revised Code, sections 149.43, 1347.08 and 1347.09, users have rights to their information given to this site, in respect to inspecting, correcting and disputing. This is applicable to any information collected, used or maintained on the Ohio Business Gateway.


Any further questions concerning the privacy policy for the Ohio Business Gateway should be directed to the Ohio Chief Privacy Officer via the Office of Information Security and Privacy email form. Written correspondence may be sent to:

Ohio Chief Privacy Officer
30 E Broad Street, 19th Floor
Columbus, Ohio 43215

Updates to the Privacy Statement

We reserve the right to modify this privacy statement at any time, so please review it frequently. This privacy statement was last updated April 2016.